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FAQ

Once an order is shipped, an e-mail containing the tracking is automatically sent to the address you entered when placing the order. Please check your spam/junk folder!

Standard transit time is 2-9 business days via USPS, however, transit time during the COVID-19 Pandemic has increased due to the USPS realizing increased volume and other challanges. This has increased some transit times significantly. Please have patience, if you do not receive your parcel within 14 days, contact your local USPS office and ask them to conduct a ‘hard’ trace on the shipment.

Phunkshun Wear accepts returns of products sold on phunkshunwear.com that are unworn, unwashed, and unused up to 30 days from the date of receipt. Customer is responsible for return shipping fees, any returned items are subject to a 15% restocking fee that will be deducted from the original purchase price. Original shipping charges are not refundable. All items are subject to review and inspection upon arrival.

Protocol for returning item(s) to Phunkshun Wear – Include your original packing slip, or a printed copy of your order confirmation. Mark the paper with the reason for return. Send back using traceable shipping service. Phunkshun Wear not responsible for items lost in transit and only take responsibility for items delivered to our facility.

Ship items to be returned to

Phunkshun Wear Returns
6900 E 47th Avenue Dr.
Ste 1000
Denver, CO 80216

Phunkshun Wear warrants their product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original purchase date. Shipping and handling fees are to be paid for by the customer. Phunkshun W=ear agrees, at its option during the warranty period, to repair and defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage and insurance which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales receipt.

Events / Organizations / Athletes can apply for sponsorship by emailing Sponsorship@phunkshunwear.com – due to the abundance of inquiries we receive, we cannot reply to every inquiry.

We offer the ability to customize our products to other businesses, events, retailers, and brands. Please submit a custom inquiry form here to learn more today!

Items are typically restocked each month if they are ‘in-season’. We do not re-stock winter items in summer.

Send us a S.A.S.E. (Self Addressed Stamped Envelope) and we’ll send you back some stickers!

Phunkshun Wear Stickers
6900 E 47th Avenue Dr.
Suite 1000
Denver, CO 80216

Enjoy!

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